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An Amenity for Your Guests... and You
The key to staying on top of things in the hospitality industry is communication.
And the best way to stay connected to what's happening around you is with
the Impact Concierge by Comdial. From providing better service for guests
to improving productivity and cutting expenses, you'll find Concierge an
integral management resource. With Concierge, Comdial is responding to
the needs of small to mid-sized hotels serving an increasing number of
business travelers. In order to remain competitive, you must offer the
amenities that your guests demand— the same amenities that larger, full-service
hotels offer. Concierge by Comdial is a complete system that meets all
your communication needs, affordable enough for the smallest hotel, yet
sophisticated enough for the more luxurious. Concierge is an integrated
system designed specifically for the hospitality industry. It combines
call processing, messaging, phones and services into a complete system,
packaged and supported by Comdial. Because of its level of integration,
Concierge frees hotel owners from piecing together a communications system
from multiple sources, saving significant cost and headaches. Concierge
combines the familiarity of Windows® -based software with the most
recent technological advances to create an advanced, yet easy-to-use network
for controlling all your communication needs. |
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| Built-in Features Make a Robust System
The Concierge system features capabilities like room check-in and check-out,
do-not-disturb status, wake-up calls, telephone billing, credit limits,
room dialing restrictions and a system-wide room-to-room blocking. In addition,
your housekeeping staff can use assigned telephone codes to let you know
their location and activity throughout the day. Concierge also provides
a full-featured call-accounting system, which allows management to track
guest calls for room phone bills. What's more, Concierge supports multiple
management terminals, giving you the flexibility to choose from which terminal
to access information. And since all terminal displays are updated in realtime,
you know the display you are viewing is always current. |
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Superior Services for Your Guests
Managers won't be the only ones taking note of the Concierge system's
easy-to-use capabilities. Guests will be able to take full advantage of
an expanded range of communication possibilities. Concierge turns guest
rooms into office space, complete with voice mail. Guests with laptop computers
can use in-room modem access to place orders, check office E-mail and keep
up with the rapidly changing business world. |
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| Property Management System Compatibility
Property Management Systems (PMS) have become popular in the hospitality
industry because of efficiencies that pass savings on to the customer.
Concierge by Comdial provides an interface to many PMS systems, allowing
integration between your property management and communications systems. |
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| Add-on Other Comdial Solutions for Even More Flexibility
Comdial offers a host of business solutions that can enhance the Concierge
package. With QuikTrak®, for instance,
paging a coworker from the PC is as easy as clicking the mouse. Just select
a person from the system directory, type in a message, and click on the
“Track” button. QuikTrak® also allows group paging, so a broadcast
page can be made to multiple users simultaneously. The features of QuikTrak®
can be extended to include wide-area paging as well. The Wide Area Tracker®
Paging System integrates the strength of existing paging and radio frequency
technologies with Comdial's QuikTrak® software. It works equally well
for both internal and external paging— giving you the freedom to do your
job well, while ensuring your customers and co-workers can always reach
you— wherever you are. |
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| Go Beyond Your Competition with Concierge
Integration of critical communication components into a complete hospitality
solution enables you to differentiate yourself from your competition by
providing value-added services for your guests. So, take charge with Impact
Concierge by Comdial, and take your communications to an entirely new level. |
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| Messaging Solutions
Mobile workers, telecommuters, not to mention a generally hectic business
environment have made people reliant on messaging solutions. Comdial provides
state-of-the-art messaging solutions that allow businesses, employees and
customers to extend the reach of their communications with greater ease
and flexibility. From voice mail and messaging solutions for any size business,
to next-generation unified messaging technology, Comdial's Messaging Solutions
are essential for businesses in an increasingly competitive market. |
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| Mobility Solutions
Wherever you are is where your office is. And wherever that is, you
need to keep in touch with your customers and co-workers. Comdial's Mobility
Solutions, from paging to wireless, free you from your desk while keeping
you accessible. Ultimately enabling you to build and maintain customer
relationships... and to differentiate your company from your competitors.
Wherever you are. |
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