To succeed in a competitive world, businesses must be more customer-centric than ever before.   Good communications is key to creating and maintaining customer loyalty. Your communications system can increase productivity and instill a sense of confidence, convenience and immediacy in your customers and suppliers.

Changes in business practices, fueled by rapid advances in technology and the growing emphasis on customer service in business models, are driving significant new communication demands for improved flexibility, functionality and integration. Comdial is responding to these changes. Our Business Solutions are all about finding new and innovative ways to keep you accessible and responsive to your customers.

Open, accessible communication enables businesses to not only satisfy customers, but also employees. Comdial's Business Solutions help companies tear down the boundaries between co-workers, customers, and the outside community. We offer a full range of business communications solutions-- from desktop call control to paging; to networking and IP solutions; to voice mail and unified messaging; to call distribution. Above all, our solutions are designed to make your job more manageable, your time more productive, and your service to customers better.

Messaging Solutions

Mobile workers, telecommuters, not to mention a generally hectic business environment have made people reliant on messaging solutions. Comdial provides state-of-the-art messaging solutions that allow businesses, employees and customers to extend the reach of their communications with greater ease and flexibility. From voice mail and messaging solutions for any size business, to next-generation unified messaging technology, Comdial's Messaging Solutions are essential for businesses in an increasingly competitive market.

As you grow, you need communications systems that will grow with you. Comdial's Enterprise Solutions can help you reduce your communication costs, while still expanding your business. Whether it's seamlessly networking your communications in multiple locations, or taking advantage of the efficiencies of IP telephony, Comdial's Enterprise Solutions help growing businesses grow.

In today's business, the call center is more important than ever. Form any businesses, the call center exists as a major foundation of their sales and service strategies. Comdial's Call Center Solutions help customer-oriented enterprises improve call center operations and performance. Comdial's solutions allow you to handle sales and service calls with sophisticated call routing and processing technology. With Comdial, you will enhance responsiveness and optimize agent productivity... plus realize a return on investment.

The ability to efficiently handle every call is essential to all businesses.  Comdial offers several unique Call Management Solutions-- like real-time visual status of phone activity, Windows®-based call conferencing and transferring-- that help you efficiently distribute calls. Comdial's Call Management Solutions enable your computer and telephone to work together to synchronize phone calls with computer applications and screen displays.  Individuals within the organization can handle phone volume more effectively, putting them in control of the tool they use most-- the telephone.

Wherever you are is where your office is. And wherever that is, you need to keep in touch with your customers and co-workers. Comdial's Mobility Solutions, from paging to wireless, free you from your desk while keeping you accessible. Ultimately enabling you to build and maintain customer relationships... and to differentiate your company from your competitors.  Wherever you are.