| PhoneLink is a TAPI 2.1-compliant CTI client application available
with the Ericsson WebSwitch 2000 product family. PhoneLink enables full
control of any telephone attached to the WebSwitch 2000 IPBX via a user-friendly
Windows-based Graphical User Interface (GUI). PhoneLink runs on any Microsoft
Windows 95/98 or NT 4.0 PC.
The WebSwitch product family is a member of Ericsson’s growing line
of IP-enabled voice products. The WebSwitch 2000 is a comprehensive solution
to traditional and IP-based voice services that may be distributed across
a customer’s existing Intranet. In addition, the WebSwitch 2000’s highly
scalable architecture offers investment protection by allowing customers
to affordably extend the number of users, the number of lines and the number
of Voice over IP (VoIP) sessions as need arises.
PhoneLink is a Computer Telephony Integration (CTI) application, which
allows a LAN user to connect to the WebSwitch 2000 and manage altelephonel
the functions of their directly from a Windows 95/98 or NT 4.0 PC.
The WebSwitch 2000’s TAPI interface enables a user to place and receive
calls with a click of the mouse as well as access more advanced functions
of the WebSwitch, such as online directory and visual voice mail controls.
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