OVERVIEW

AccuCall Pro is a call accounting program created for the ADIX TelecommunicationsSystem.  This powerful software allows you to monitor your telephonesystem’s activity in progress by tracking the calls to the system. Youcan also create reports of past call activity using the AccuCall Pro reportoption or by exporting the data into Microsoft ExcelTM. SMDR must be installedin the ADIX Telecommunications System to use AccuCall Pro. 

Real-Time Monitoring

The Real-Time Monitoring feature of AccuCall Pro allows you to viewADIX System events in the Tracking window as they happen. The window displayspertinent information about the call, including: 

• Call duration 
• Call date and time 
• Extension numbers 
• Trunk numbers 
• Transferred stations 

Historical Reports

This feature takes Station Message Detail Reporting (SMDR) to the nextlevel by converting your telephone system database into reports eitherwith the AccuCall Pro report option or by exporting the data directly intoMicrosoft Excel™. You can run reports by some of the following options: 

• Abandoned Calls 
• Account Code 
• Department Group 
• Extensions 
• Trunk Group 
• Trunks 

The AccuCall Pro System and Software requirements are listed below.The ADIX Telephone System uses Station Message Detail Reporting (SMDR)output to interface with AccuCall Pro. AccuCall Pro also has a spreadsheetfunction that requires the installation of Microsoft Excel™. 

ADIX APS, ADIX, and ADIX-S/M Hardware Requirements

SMDR needs the following to function for ADIX APS, ADIX, and ADIX-S/M: 

• IX-SCIF Card, IX-EDVIF Card, or IX-HCIF Card 
• A serial cable for connection from the SMDR port to the PC COM port 

• SMDR is a standard feature on the ADIX-VS, so no additional hardware isneeded.

The following are the computer system software and hardware requirementsfor AccuCall Pro: 

• Windows(R) 95, 98 or Windows(R) NT4 with service pack 4 (work station only)Operating System 
• Intel(R) Pentium 100 MHz processor or higher 
• 16MB RAM required (32MB RAM highly recommended) 
• 11 to 12MB free disk space for program files 
• 3MB additional free disk space (for temporary setup files) 
• free disk space recommended for call records

(The size depends on the number of calls in the records.) 
• Microsoft(R) mouse or compatible pointing device recommended 
• Available COM port on PC for local connection to the ADIX