CORPORATE PROFILE
Schick Communications Main Offices In Chesapeake, Virginia
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| Schick Corporation, trading as Schick Communications, has been a leading Hampton Roads provider of telephone and data network communications since 1982. Headquartered in Chesapeake, Virginia, Schick’s certified engineers and trained technicians service a broad variety of voice and data equipment throughout Eastern Virginia and Northeastern North Carolina. Customers in finance, health care, hospitality, publishing and education have established solid working relationships with Schick Communications based on total satisfaction and 100% reliability. We are uniquely qualified to ensure customer satisfaction as an experienced, technically qualified, fully certified dealer for Mitel, Ericsson, Iwatsu, Comdial telephone systems and Ascom wireless communications equipment. These systems include Premises Distribution System products from Panduit and most major manufacturers. An added benefit offered by Schick Communications partnership with Panduit is the 20 year extended application and product assurance warranty available on structured distribution systems. Schick Communications is a select vendor for the complete line of Rauland Responder nurse call systems. Also experienced with electronic key equipment, PABX, voice mail, voice paging, digital video recording and other business communications systems, Schick Communications can deliver total solutions to complex communications requirements. Schick Communications services include all facets of analysis, design, engineering, installation, testing, training and after sales service. We look forward to working with you and your staff. |
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| Experience: Since it’s founding, Schick Communications has become
highly respected throughout this area for high quality service and total
customer satisfaction. The management, designers and technicians
are completely committed to providing clients with the products that are
best suited to the individual needs and applications of each specific project.
Sales and Support are based in Chesapeake, Virginia. All project management, system planning and technician dispatch is accomplished at this office and warehouse complex. This central facility is located within one hour driving distance of most Hampton Roads locations. Insurance. Schick Communications is fully insured against liability or damages resulting from direct actions by its employees or agents while performing assigned work. A certificate of insurance coverage can be provided upon request. Identification: All employees are identified by a unique photo ID badge verifying them as employees of Schick Communications. |
| Specialized Service: Schick Communications' primary business is installing and servicing telephone and data network communications systems. While other firms attempt to diversify into unrelated markets, Schick Communications has focused even more closely on the voice and data products that support their customers' network communications needs. Incorporated in 1982, Schick Communications has grown to be one of Hampton Road's premier suppliers of telephone equipment and installation services. |
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As technical requirements have increased, Schick Communications has added engineering and installation talent to comply with and exceed ever-changing industry standards. Licensed as a Virginia Class A Electrical & Electronics Communications Contractor, the Schick team has over 30 full-time professionals to provide quality voice and data engineering, installation and maintenance support. | |
| The staff includes BICSI Registered Communications Distribution Designers (RCDD), Master Electricians, certified field engineers and technicians trained on a wide array of communications products from Mitel, Ericsson, Iwatsu, Comdial, Nortel, Ascom, Panduit, Leviton, Corning and Valcom, to name only a few. Each technician is fully trained and, as necessary, certified on the various equipment they install and maintain. |
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| Modern test equipment, completely equipped vehicles, state-of-the-art computer support, ready inventory of replacement parts and installation materials, and reliable radio communications ensure each technician is prepared and ready to perform to each customer’s stringent demands. | |
| Each technicians is fully trained and as necessary, certified on the various equipment they install and maintain. Modern test equipment, completely equipped vehicles, state-of-the-art computer support, ready inventory of replacement parts and installation materials, and reliable radio communications ensure each technician is prepared and ready to perform to each customer's stringent demands. |
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| Schick Communications provides a complete one (1) year labor
and material warranty for all contract work.
In addition, as a Certified Panduit and Leviton Cabling System Program Partner, Schick Communications offers optional 15 year extended warranties on fiber and data cable installations from jack to jack. These comprehensive warranties are only available because all materials meet rigid design and fabrication guidelines and the installation personnel have been certified by the original equipment manufacturer to properly comply with Category 5, 5E and 6 standards. The available 15 year warranty includes workmanship and materials. As
a fully-qualified Panduit or Leviton Cabling System Program Partner, Schick
Communications registers each qualifying project and is the primary point
of contact in the event of any product failure. Only certified resellers
are allowed to make these offers.
Follow-On Maintenance and Service. Maintenance and service is available on a time and materials basis at
standard labor rates. Non-warranty installation work requested during other
than normal business hours will be charged at 1.5 times the normal hourly
rate.
Service Procedures. In the event of any covered system failure or failure of any covered
system component, Schick Communications can be notified at (757) 548-1940.
This number is answered and qualified technicians are available for dispatch
24-hours per day, 7-days per week, 365-days per year. Complete system failures
will receive emergency service and a qualified technician will arrive and
begin work within two hours. Individual component failure or failure of
one cable run will be handled as priority service with guaranteed response
by a qualified technician on the next business day (Monday through Friday,
except holidays, 8:00 a.m. to 5 p.m.). New installations will be classed
as routine service and work will begin within five business days, usually
less.
Normal Work Schedule. Regular work hours for new installations will occur during normal business hours, 8:00 a.m. to 5:00 p.m. Monday through Friday, not including holidays. However, to complete projects with short delivery schedules, work may be carried out by multiple shifts working at any time of the day or night. Any work scheduled for other than normal business hours is always coordinated with the appropriate customer representative. |
Voice: (757) 548-1940 Fax: (757) 548-9911
E-mail: sales@schickcom.com
936 Corporate Lane, Chesapeake,
Virginia 23320
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© 2002 Schick Corporation. All Rights Reserved
